Our Process
A process is defined as “a series of things that are done in order to achieve a particular result”. The MalikCo Method is our process. It is the roadmap we use to design and deliver customized business solutions that exceed the unique requirements and expectations of our each of our clients.
The most productive and efficient business processes have three distinct characteristics. They are designed to be well ordered, repeatable, and use data to systematically assess their effectiveness. The MalikCo Method continues to change and evolve as our clients needs change and evolve. But there is one thing that has remained unchanged as our company has grown over the years and that is our process continues to produce the highest levels of customer satisfaction for the quality of our solutions and the services we provide.
The MalikCo Method
MalikCo was founded on the core principle that success in business can be broken down into two simple behaviors. These behaviors are always doing the right thing and always doing it the right way. Doing the right thing, the right way is the sweet spot where costs are the lowest and customer satisfaction is the highest. Designing a customized business solution is about doing the right thing. It involves creating a shared vision of what success looks like and a plan that details how to get it done. Deploying the solution and the other 99% of the process is a relentless focus on execution by doing things the right way. Here’s what delivery looks like:
Vision
We Listen and Collaborate: A vision simply means the ability to think about or plan the future with imagination or wisdom. It begins with listening and collaboration. Our 20+ years of knowledge and expertise in designing and deploying business solutions that work can be leveraged to maximize the effectiveness of your strategic design and planning processes.
Plan
We Listen and Analyze: Our data driven approach and methodologies during the design phase enable us to analyze your business processes to insure the integrated solution we create meets the evolving needs of your business
Build
We Listen and Innovate: We deliver solutions that provide measurable business value and achieve your strategic goals
Iterate
We Listen. We Manage. We Educate. Iteration is execution. Implementing a customized business solution can be costly and time consuming. Implementation risks are managed by insuring our consultants and Project Managers are highly trained, certified, and have experience in your industry. We also provide coaching support to insure your team has the information and skills to operate the delivered solution.
A “process” can be defined as a series of actions or steps taken in order to achieve an end. The MalikCo Method has proven to be an effective and systematic approach to designing and delivering customized business solutions to our clients. that has changed and evolved as the needs, requirements, and expectations have changed and evolved over our 20+ years in business.